Significant organisational development.
Awarded lead for Teaching PCT status for sector.
GP Specialist training commenced.
Application approved for Local Improvement Finance Trust (LIFT) status.
Proposal developed for Diagnostic and Treatment Centre.
Locality Forums established.
Professional Education Forums developed; GP, Practice Nurse, Practice Manager, Community staff.
Diabetes patient education programme piloted, a proportion of the participants going on to train as "Expert Patients" via the Government programme.
PCT led PMS for refugees and asylum seekers.
Coronary Heart Disease (CHD) community rehabilitation programme established.
Primary Care Collaborative - Advanced Access programme rolled out to practices & Advance Access facilitator recruited.
Medicines Management Collaborative application, August 2002, to include five practices across Brent.

Top 10 plans for a better service

Tackle inequalities both for the wider determinants of health and access to services.
Extend specialist care provision for the homeless and refugee's through PMS (Personal Medical Services).
Be responsive to patients.
Implement a wide ranging Health Promotion Strategy.
Expert patient and patient education.
Evidence based care delivered by appropriately trained staff.
Improve immunisation and screening.
Extend Partnership working.
Insure accurate needs assessment through information strategy.
Develop a comprehensive Primary Care Strategy.

Tasks/Goals 3-5 years

Bring services nearer to the patient.
Develop an estates strategy to provide facilities to enable more effective local care.
Roll out GP Specialist training - establish Diabetes & CHD programme & roll out to other areas such as Dermatology, ears, nose &Throat (ENT) and Orthopaedics.
Create Primary Care led chronic disease management models for diabetes and CHD including specialist nurses.
Have community team lead midwifery services.
Implement National Service Frameworks.
Effectively deliver the NHS Plan.
Implement an electronic booking system.
Enhancing patient choice, though extended provision of services.
Deliver a skilled and stable workforce.